Registration FAQ
Registration FAQ | Rules FAQ
General Disclaimer: These answers represent WAKA's standard and preferred practices, but do not constitute or imply restrictions on WAKA's options as we seek to provide the best possible experience for all our players.
Frequently Asked Registration Questions - last updated 4/27/2011
I want to play kickball! How do I start?
Who is eligible to register to play with WAKA?
Can I register by myself? Can I register to play with my friends?
How do I start a Team?
What’s the difference between a Group and a Team?
How many players do I need in my Group in order to become a Team?
Why does WAKA encourage larger roster sizes?
What does the registration fee include?
What is WAKA's billing policy?
What is WAKA's refund policy?
I have a question/concern about billing…
A friend registered for my Group/Team but I don't yet see them on the roster...
Can I be a Referee?
My company would like to field a full Team, is that possible?
What is WAKA’s policy in regards to weather conditions and if games will be played?
How do I subscribe/unsubscribe from a WAKA email list?
Why did the registration fee for the league I play in go up?
There is no league near me - how can I bring WAKA to my area?
What is WAKA's policy on Team names?
What is WAKA's drinking policy?
Why did WAKA change the names of divisions to leagues?
I registered for a registration package that includes a second shirt. Can I change the size of my second shirt?
Frequently Asked Store Questions
I just logged into Kickball.com to check on my order and it says “processing”. Why has the order status not updated?
Can I exchange store items for a different size?
What shipping options do I have for my items?
I want to play kickball! How do I start?
First you'll want to identify a WAKA league near you. How This Works [Back to top]
Who is eligible to register to play with WAKA?
Everyone, provided that they:
- …are at least 21 years old, or will be as of the first day of league games
- …have current adequate health insurance
- …register officially with WAKA.
You must be registered to play in the specific league and season and be on your Team’s roster in order to play in official WAKA games! [Back to top]
Can I register by myself? Can I register to play with my friends?
WAKA offers several registration options to make sure we can accommodate as many players as possible. During registration, you will be given the option to register as a Free Agent, to start a new Group, or to join an existing Group/Team. Individual players should register as Free Agents, and will be placed by WAKA onto Teams that need additional players. Friends looking to end up on the same Team should join the same Group, and WAKA will make every effort to keep you together as the final Teams for the season are formed. If there is no room for your Group within your League/Season of choice, WAKA will apprise you of alternative options. [Back to top]
How do I start a Team?
First you need to form a Group, and get all the players you recruit to join that Group. WAKA will form Teams of optimal size based on the Groups and Free Agents that register for the season. You'll be given an option to create a Group after you create a Login and register for the League & Season of your choice. Then you can invite friends using the website tools available to you as a Group moderator, or by instructing friends to request your Group name when they register. [Back to top]
What’s the difference between a Group and a Team?
A Group is simply any number of players that want to play on the same Team. Groups can range from as few as 2 players to as many as 26. Maximum Team roster size is 26 players. WAKA will form Teams of optimal size based on the Groups and Free Agents that register for the season. [Back to top]
How many players do I need in my Group in order to become a Team?
The exact minimum threshold for promoting Groups to Teams may vary with the circumstances of a given League/Season, but it is generally advisable to have 20+ players with at least 8 males and 8 females. Please examine your local League webpage and/or consult with your WAKA Customer Service Representative for any specific registration guidelines for a specific league. WAKA reserves the right to augment Teams with additional players as WAKA deems appropriate. [Back to top]
Why does WAKA encourage larger roster sizes?
Firstly, because each WAKA League is first and foremost an inclusive social club. The more players in the League, the more people there are to meet and party with. Secondly, because players will often need to miss games for various reasons, and large rosters make it much more likely that Teams will avoid forfeits and meet the minimum player requirement for each game. WAKA's team size policies are based on over a decade's experience in creating the best adult co-ed kickball experience available! [Back to top]
What does the registration fee include?
Here’s a partial list of the included benefits for WAKA players:
- One full season of WAKA Kickball games, including the climactic League Tournament. Typically around 10 weeks of fun in all!
- Multiple parties and other official League social and charity events
- Discounts/Specials at the official League Bar, where players gather to socialize each week after games
- WAKA team kickball t-shirt for each participant (Sizes S-XXL available, or larger in some colors.)
- All kickball equipment to be used by league to play games - bags, balls, bases, cones, scorebooks, first aid kits, pumps and needles
- Customized online registration process with team management tools and personalized player cards
- League webpage hosting & maintenance (schedule, standings, social calendar, and all the info you need!)
- Eligibility to qualify for exclusive WAKA Tournaments, including the annual Founders Cup World Kickball Championship
- Referee training and dedicated full-time Rules service, including Rules FAQs updated year-round
- Field permit costs, with lights, security, insurance, and other operating costs as necessary
- A league management structure of a Customer Service Representative and volunteer leaders, guided by WAKA’s vast and exclusive expertise in forming unique social-athletic communities.
[Back to top]
What is WAKA's billing policy?
In 2011 WAKA changed its billing policy to collect fees at the time of registration. This change from the previous delayed debt process was made to avoid customer confusion, reduce the incidence of rejected charges and to align with common business practices used by most online companies. [Back to top]
What is WAKA's refund policy?
WAKA does not offer refunds once you have registered for a league season, with the following exceptions:
- the season is canceled before official league play begins
- medical incapacity before the start of the league season (requires doctor's note to local customer service representative)
- call-ups to military service before the start of the league season (requires documentation to local customer service representative)
By completing your registration, you agree to WAKA's Refund Policy. [Back to top]
I have a question/concern about billing…
Please contact your WAKA Customer Service Representative for assistance regarding any billing questions or concerns. [Back to top]
A friend registered for my Group/Team but I don't yet see them on the roster...
Please allow 24 hours for newly registered players to appear on their desired roster. If the player hasn't turned up by then, contact your WAKA Customer Service Representative for assistance. [Back to top]
Can I be a Referee?
All WAKA Referees are players within the league. If you are a player, be sure to let your Captain know you're interested in Referee duty! Not only does it provide a necessary service for the league and fulfill one obligation of your Team, but many leagues offer an incentive program for their best and busiest Refs. Experienced WAKA Refs also become eligible for the Founders Cup Certified Tournament Referee program - a chance to visit Las Vegas and help officiate games in the one and only World Kickball Championship! [Back to top]
My company would like to field a full Team, is that possible?
Yes! Contact your desired league's WAKA Customer Service Representative for details and instructions. You can find this link on the right-hand side of your League webpage, or you can select your League from this form. [Back to top]
What is WAKA’s policy in regards to weather conditions and if games will be played?
A typical WAKA Kickball Season consists of 8 regular season games and a league single elimination tournament. Games are always played subject to the prevailing weather conditions. Player safety is our first concern, and therefore if conditions exist where it could be dangerous to play or to continue to play WAKA reserves the right to cancel or postpone games.
Field permitting authorities (typically Parks and Rec Depts.) have their own policies regarding field use at times of inclement weather and following periods of bad weather. WAKA will conform to all park policies regarding the use of fields, as outlined by the field permitting authority. If a permitting authority closes a field then the games will be canceled.
WAKA applies for field permits that allow for the full regular season of play, the league tournaments and, if the park authority allows for 2 additional weeks. These additional weeks allow for canceled games to be played. Occasionally this 2 week buffer is not sufficient. In these instances the additional lost games might not be played, resulting in fewer games than originally scheduled. [Back to top]
How do I subscribe/unsubscribe from a WAKA email list?
WAKA maintains numerous mailing lists, including the national monthly Kickball Today newsletter, and individual news/info lists for every league. To make sure that you are properly subscribed and unsubscribed to the league lists you desire, log in and visit your kickball.com account page and look for the Email Subscriptions section. To subscribe or unsubscribe to Kickball Today, click here. If you've forgotten your password, you can request a reset and a new one will be emailed to you. You can always subscribe to a new league list from that league's webpage - look for a link in the right hand column. [Back to top]
Why did the registration fee for the league I play in go up?
For all WAKA Leagues there will be a $5 increase in base fee with effect of Fall 2010 seasons of play. WAKA last increased its base fee in 2002 and since then the cost of providing our services have increased significantly. We continue to do all we can to keep WAKA Kickball affordable for all and this increase represents an average of only $0.50 per week. WAKA will continue to provide each league substantial funds to use for league related activities such as mid season and end of season parties and we will continue to negotiate the best bar deals available. Please contact your Customer Service Representative to learn how to help plan events with the league party funds and your league bar discounts. [Back to top]
There is no league near me - how can I bring WAKA to my area?
There's actually quite a lot that a motivated volunteer can do to help launch a WAKA league in their area! If you have the time and inclination to research fields, apply for permits, and help get the word out, then visit the Contact Us page and write us under category "Start a WAKA Kickball League" - that way you'll be the first person we reach out to when WAKA begins to develop your region! [Back to top]
What is WAKA's policy on Team names?
WAKA Kickball team names may not contain reference or implication to political agenda, issue, candidates, elected officials, religion, or overt alcohol, drug, or sexual reference. WAKA retains the right to reject team names for any reason. [Back to top]
What is WAKA's drinking policy?
WAKA observes all laws and regulations governing the sale, purchase, consumption and serving of alcoholic beverages by all members of its community including Staff, Volunteers and Players, and expects these laws will be adhered to at all events associated with WAKA. This includes activities on the fields, at special events, at WAKA Sponsored parties and at the league sponsor bars. WAKA does not intend through this policy to restrict the responsible use of alcohol by members of the WAKA community who are at or above the legal drinking age of 21. However, we reserve the right to restrict any person from participation in WAKA sponsored events who abuses this policy or appears to be intoxicated.[Back to top]
Why did WAKA change the names of divisions to leagues?
In 2011 WAKA moved away from using the term "division" and replaced it with "league" because it is easier to understand and better describes WAKA's kickball groups.[Back to top]
I registered for a registration package that includes a second shirt. Can I change the size of my second shirt?
No, WAKA does not allow players to adjust the size of the second shirt in enhanced registration packages. This second shirt is designed to be a second shirt for that individual player so the size should be the same as the included shirt.[Back to top]
I just logged into Kickball.com to check on my order and it says “processing”. Why has the order status not updated?
"Processing" means that your order has been sent to our warehouse for shipment. The majority of our orders ship the next business day.[Back to top]
Can I exchange store items for a different size?
Yes, items can be exchanged based on availability. Please email wakastore at kickball.com to get exchange information and forms.[Back to top]
What shipping options do I have for my items?
WAKA ships items via UPS Ground and USPS Parcel Post. UPS items typically take 2-3 days for the East coast; 3-4 days for the Midwest, and 4-6 days for the West Coast. USPS Parcel Post can take anywhere from 2-10 business days. You can expect faster delivery times for Parcel Post on the East coast versus the West coast. [Back to top]